Hospitality from the first conversation
Welcome guests and explain hotel facilities, services and local attractions. Requests that need a decision go to a staff member.
LIVING ROBOTSHUMAN CONNECTION. REIMAGINED.Bring human-faced humanoid robots to the places where customer relationships begin: hotels, office receptions, showrooms and information points.
Start with recurring questions and a clearly defined task. Match the robot to the location, audience and the way your team works.
Welcome guests and explain hotel facilities, services and local attractions. Requests that need a decision go to a staff member.
Help visitors find meeting rooms, explain visitor procedures and direct requests to the right person. Visitor workflows depend on agreed integrations.
Answer questions about your venue, services and events. Use consistent content and languages chosen for your visitors.
Introduce products, engage visitors through conversation and guide them through your offering at a showroom or trade fair.
Features, mobility and integrations depend on the selected platform. Scope is confirmed before the pilot; not every robot supports every scenario.
A welcoming presence. Clear information. A natural conversation. Design the robot’s role around your visitors, with your team ready for the moments that need a human decision.
Find your robot’s role ↗LIVING ROBOTS concept filmChoose a face, outfit and communication style for your audience. The robot should feel approachable and clearly identify itself as a robot.
Test with your audience.
Check facial expressions, speech clarity and customer reactions. A realistic face cannot replace a well-designed service scenario.
A concept for discussion. Appearance, languages and features are subject to confirmation.
Take a staged approach: define the scenario, run a pilot and decide based on results. Commercial terms and scope are agreed individually.
Choose one location and a set of questions. Evaluate answer accuracy, handovers to staff and visitor feedback.
A proposed model combining the robot, content updates and technical support. Service scope and availability are agreed in the proposal.
A project for a trade fair, launch or showroom: branded attire, presentation scripts and a supporting event team.
Reception, collaboration and the future of service. Watch LIVING ROBOTS concept videos and discuss a scenario for your business.
Watch YouTube ShortsConcept videos illustrate the brand vision, not confirmed specifications of available robots.
Selected sources on facial expressions and interaction. Editorial selection dated 19 September 2026; not automatically updated.
PACE describes a method for creating personas for the Ameca robot using questions and answers.
Source: arXivHanson Robotics combines conversation, expressive Frubber skin and gestural arms in its platform.
Source: Hanson RoboticsFacial materials and expression mechanisms form part of the experience of talking to a humanoid.
Source: Hanson RoboticsReferences to manufacturers do not imply a partnership or availability of their robots in our offering.
Tell us about the location, audience and task. We can define the direction of an initial pilot.